🐾 Return & Refund Policy

Last updated: November 2025

Thank you for supporting Team Rocky Enterprises Inc. DBA Save Rocky the Great Dane Rescue and Rehab. Every purchase helps save, rehabilitate, and rehome Great Danes in need.

✨ Made-to-Order Items

All products in our store are custom printed and fulfilled by Printful, our trusted print-on-demand partner. Because each item is made specifically for you, we are unable to accept returns or exchanges unless the product is damaged, defective, or misprinted.

🐕 Damaged, Defective, or Incorrect Orders

If your order arrives with an issue, please contact us within 7 days of delivery at srgdrr.inc@gmail.com with your order number and clear photos of the problem.
Once verified, we will work with Printful to provide a replacement or refund at no additional cost.

🚫 Order Cancellations

Orders can only be canceled before printing begins. Once your order has entered production, we cannot make changes or issue refunds.

📦 Returns & Exchanges

Because our items are printed on demand, we do not keep inventory and therefore cannot accept returns for size, color, or change-of-mind reasons. Please review size charts and product descriptions carefully before placing your order.

💬 Questions?

We’re here to help!
Email us anytime at srgdrr.inc@gmail.com and we’ll do our best to resolve any issue promptly.

Thank you for supporting our mission to Save One Until There Are None.